Optimising Training and Performance Solutions

MMCLD understands that all our clients strive to provide products and services to their customers in the most efficient and effective manner to optimise productivity and competitiveness.

While procedural improvements and technology make a contribution to this process, the key to success is the professional development of staff.

As experts in the field of learning, development and job performance, MMCLD has accumulated significant experience in producing training and performance solutions for clients across a range of industries. These solutions have covered multiple topics, using the most appropriate and effective delivery method and media, to ensure optimal outcomes for our clients.

 Financial Services

The financial services industry encompasses a broad range of organisations that manage money. This sector includes banks and credit unions, superannuation providers, insurance providers, investment managers, stockbroker and securities firms, credit card companies, consumer finance companies, and some government sponsored organisations.

MMCLD has developed training and performance solutions for the financial services industry in areas such as:

  • Organisational Induction

  • Sales Training

  • Change Management

  • Compliance (i.e. Trade Practices and Occupational Health and Safety)

  • Enterprise Resource Planning (ERP) Systems (Implementation Training/Performance Support) focusing on areas such as:

    • Financial Systems

    • Customer Relationship Management Systems

    • Call Centre Systems

    • Human Resources Systems

    • Logistics Management Systems

Finance.jpg

Healthcare Services

With a goal to manage health and wellness, the healthcare services industry includes hospitals, pharmaceuticals, practitioners, medical research and educational institutions in state and federal government, plus private enterprise.

MMCLD has developed training and performance solutions for the health care services industry in areas such as:

  • Organisational Induction

  • Change Management

  • Basic First Aid (Military)

  • Palliative Care

  • Training in Renal Disease

  • ECG Training for Nurses

  • Medical Products Training

Medical.jpg

Natural Resource

The natural resources industry encompasses a broad range of organisational sectors that can be grouped into categories such as:

  • Mining

    • Fuels, Natural Gas, Petroleum, Coal, Uranium

    • Minerals – Diamonds, Gold, Copper, Iron Ore, Nickel, Lead, Zinc

  • Energy

    • Renewable Energy Production – Solar, Wind, Waves, Hydro,

    • Electricity Production – Coal, Natural Gas, Hydropower, Nuclear

  • Environmental Management

    • Sustainable Agriculture

    • Waste and Water Management

    • Bushland Regeneration

    • Forestry Management

    • Permaculture

    • Organic Farming

    • Outdoor Recreation

MMCLD has developed training and performance solutions for natural resources industry in areas such as:

  • Organisational Induction

  • Change Management

  • Compliance (Occupational Health and Safety)

  • Enterprise Resource Planning (ERP) Systems (Implementation Training/Performance Support) focusing on areas such as Financial Systems

Natural Resource.jpg

Telecommunications

The telecommunications industry encompasses a broad range of organisations both corporate and government providing telecommunications services such as telephone, mobile phone, TV, internet, satellite, networks, wireless, security, and copper/optical cable.

MMCLD has developed training and performance solutions for the telecommunications industry in areas such as:

  • Organisational Induction

  • Sales Product Training

  • SatCom Training (Military)

  • Phone Simulation (Hi Fidelity Training)

  • How the Internet Works

  • Customer Services

  • Compliance (i.e. Trade Practices and Occupational Health and Safety)

  • Enterprise Resource Planning (ERP) Systems (Implementation Training/Performance Support) focusing on areas such as Financial Systems

Telecommunications.jpg

Transportation

The transportation services industry encompasses a broad range of organisations that manage the movement of people and products.  Whether the destination is within a state, is national or international, this transportation can be achieved by road, rail, air or sea.

MMCLD has developed training and performance solutions for the transportation services industry in areas such as:

  • Organisational Induction

  • Sales Training

  • Change Management

  • Safety

  • Compliance (Occupational Health and Safety)

  • Enterprise Resource Planning (ERP) Systems (Implementation Training/Performance Support) focusing on areas such as Logistics Management systems

transportations.jpg

Kindergarten - Year 12 Education

The K-12 Education market encompasses the entire design, teaching and assessment of the curriculum for Kindergarten to Year 12. This sector includes the schools, districts, regions, State and Federal Departments, and the private enterprise that supports them.

Driven by the requirement to better educate our children, these organisations continually strive for better teaching, assessment and remediation resources.

While the advances in educational resources and practice make a contribution to this process, the key to success is the use of technology which will generate significantly greater outcomes in:

  • Professional development of teachers,

  • Advanced learning aids for teachers and children,

  • Dynamic assessments for teachers and children,

  • Dynamic, diagnostic assessment tools and associated remediation strategies for Educators,

  • Greater and more relevant information for parents.

MMCLD has accumulated significant experience in supporting the K-12 Education market having developed training and Dynamic Web Based Applications in areas such as:

  • Professional development

  • Online testing -- both simple and complex

  • Student and school management

  • Online report cards

  • Customised social media applications for learning

  • Results based data analysis and diagnostics systems

K12 Edu.jpg